Unable to edit calls (cards) in IMC dispatch.  User is able to view his calls but cannot enter a narrative on them. Seems like it might be a permissions issue.

Cards = dispatch calls

On the top of the dispatch console, there is a tab that is "Options". When that is clicked on it gives a officer choices for different themes they can use for the dispatch console. Apparently, a users console may be defaulted to a theme that only allows viewing of the dispatch console. They changed to another theme option on the list and he was able to edit his calls.