Bomgar: Multiple Screen - Remote computer view is small
This occurs when two different screen sizes are used - such as a laptop hooked up to a larger external monitor
1. Set the larger screen as the default screen.
- right click on the desktop, select display settings
- move the settings program to the larger screen, select the larger screen in settings (usually screen #2
- check make default
2. Close bomgar on the large screen and reopen - it should open on the larger screen
- Log back in - the view should reflect the larger screen's resolution.