In Bomgar, you are required to "End Session" or disconnect before closing the Bomgar "Beyond Trust" console (Program).
Instructions below for the Bomgar Desktop Application and the Web Based version of Bomgar:
Bomgar Application "BeyondTrust Privileged Remote Access"
1. Click the Red X at the upper left
2. Select "End Session"
3. Click the black X at the upper right, then
4. YES at the confirmation prompt
Bomgar Web Application "Privileged Web Access Console"
1. Click the grey X at the upper right under "logout"
2. Click END SESSION at the confirmation prompt
3. Click "Logout" at the upper right
4. Select OK at the confirmation prompt