City FAQ
To adjust Brightness/Contrast please follow below (Mitel 5330e) - specific button descriptions below - useful in the event the screen is unreadable Hit...
Tue, 30 Oct, 2018 at 9:51 AM
Mitel Phones - Forward Calls to another extension or cell - Below are the instructions for new forwarding setups On your Mitel 5330e Office Phone...To P...
Wed, 12 Dec, 2018 at 9:29 AM
If the GIC Website (https://gic-coordinator.gic.state.ma.us) will not accept login certificate please send an email to magic.help@mass.gov requesting a new ...
Mon, 31 Dec, 2018 at 9:55 AM
Mitel Client - Add Personal Contacts There are two ways to add contacts to the Mitel Desktop Client - via call history or manually via the "Other c...
Fri, 4 Jan, 2019 at 11:36 AM
Chrome: 1. Right click the Chrome shortcut on your desktop, select properties 2. At the end of the target field in properties, add a space then -inc...
Thu, 7 Nov, 2019 at 10:40 AM
If your department has a general mailbox - your phone's button may only function when there are new messages (new message blinker). To access all me...
Tue, 22 Jan, 2019 at 11:29 AM
If a Windows 10 Update notification locks up your computer - Please follow the instructions below Example update notification: Instructions: ...
Fri, 25 Jan, 2019 at 9:15 AM
At the top menu of LibreOffice or Calc Select TOOLS then OPTIONS Select SECURITY in the options list on the left Select OPTIONS at the right Uncheck &qu...
Wed, 30 Jan, 2019 at 10:31 AM
Unable to edit calls (cards) in IMC dispatch. User is able to view his calls but cannot enter a narrative on them. Seems like it might be a permissions iss...
Thu, 22 Aug, 2019 at 1:33 PM
When using the MiCollab software to access voicemails: there is a arrow to the left of the voicemail which will allow you to expand and listen to the forwar...
Mon, 3 Jun, 2019 at 11:32 AM