NPS FAQ

Bookmarks
If your bookmarks are not showing: You are likely not fully logged into chrome. Look in the upper right corner of the screen. (You want to see your name sh...
Sun, 1 Oct, 2017 at 8:13 PM
Chromebook battery won't charge
Try this if your Dell Chromebook will not power on: 1) Make sure power adapter in connected to electrical outlet 2) Plug in Chromebook - you should see a b...
Mon, 2 Mar, 2020 at 8:20 AM
Computer says "no operating system"
There could be a number of reasons your desktop computer is giving you the message, "no operating system found" The most common solution is to...
Mon, 9 Mar, 2020 at 8:52 AM
Computer says "Tree or Server could not be found"
This issue occurs on NPS desktop computers when there is no connection to the network.  If you cannot login to your computer and are getting a tree or serv...
Mon, 21 Sep, 2020 at 10:59 AM
Help This Website is Blocked!
When you wind up with a blocked website, it is very helpful for us to know if there is a message about what service may be blocking the website. Please see...
Tue, 26 Feb, 2019 at 1:58 PM
Help! I can't print to the District Copiers!
I have identified the problem, and a solution. The problem lies in that a document or documents in the print queue on the local PC are corrupt or in an inva...
Tue, 1 Mar, 2022 at 8:43 AM
HELP! My copier is printing blank pages when printing from Google Docs, Aspen, etc..
This is an issue that generally involves Google Chrome Browsers, and can also affect Chromebooks as well since they rely on Google Chrome. When printing fro...
Thu, 7 Mar, 2019 at 10:52 AM
How to reset your Aspen Password
Your username is your first initial followed by your last name. Ex: mmcloughlin (for Molly McLoughlin) Your password is whatever you set it as. If it is yo...
Sun, 1 Oct, 2017 at 8:10 PM
Input Signal Not Found
There are several possible fixes: 1.Your monitor should be connected to the mini computer (mounted on the back of the monitor) with a DisplayPort or...
Fri, 3 Jan, 2020 at 2:03 PM
My Chromebook isn't accepting my credentials
Make sure you are logging into the chromebook with the same credentials you are using to log into your school issued email account. For example a student nam...
Wed, 16 Sep, 2020 at 2:01 PM