1. Click the CAD button (CTRL-ALT-DEL) at the top Bomgar toolbar, examples below:
2. Select "Change a password"
- please note when creating a new password your "old" password is your current password
- if you were issued a temporary password use that in the "old" password field
If you cannot log into Bomgar or your office PC after the password is changed please open a ticket: support@northamptonma.gov
LogMeIn Instructions (Public Safety Computers):
1. Click the CAD button (CTRL-ALT-DEL) at the top LogMeIn toolbar
2. Select "Change a password"
- please note when creating a new password your "old" password is your current password
- if you were issued a temporary password use that in the "old" password field
If you cannot log into your office PC after the password is changed please open a ticket: