City FAQ

How to change Windows password?
On a Windows 7 or Windows 10 computer, follow these instructions: On your keyboard hit CTRL, ALT then tap DELETE Select "Change a password" ...
Thu, 21 Sep, 2017 at 3:51 PM
How to join a Zoom meeting
To join a Zoom scheduled meeting: You can click on the URL link that is in the description section of the calendar invitation or calendar reminder. You c...
Thu, 20 Aug, 2020 at 1:14 PM
Mitel Office Phone - adjust brightness and contrast
To change the brightness on any phone 1.      Hit the settings button, blue button 2nd above the #1 key 2.      Select the settings soft key at the left 3....
Thu, 21 Sep, 2017 at 3:31 PM
Acrobat PDF Printing - text or images missing
In the print dialog box, at the upper right under "comments and forms"change from Document to Document and Markups.
Thu, 21 Sep, 2017 at 3:33 PM
Firefox Printing - everything prints small/shrunken or other errors
Solution 1 of 3 Open Firefox 1. Hit the ALT keyboard button to display the menu at the top 2. Select FILE then PAGE SETUP 3. Change to 100%, check Sh...
Tue, 27 Apr, 2021 at 7:26 AM
Mitel 5330/5340 Conference Calling
Conference Calling To form a Conference after initiating the first call, or to add additional callers to an existing Conference call: 1. Press the (TRAN...
Thu, 21 Sep, 2017 at 3:39 PM
VUEWorks printing issue - resolved
1. Use the local IP URL below (http, not https) via Internet Explorer only instead of the external IP 2...
Thu, 21 Sep, 2017 at 3:45 PM
City WIFI employee access "City_Hall" and "Senior_Center"- How to log in
The City of Northampton's employee WIFI requires both a username and password and a certificate acknowledgement. The WIFI logon is tied to your office c...
Tue, 17 Sep, 2019 at 8:30 AM
Handset/Headset Volume - Office Phones
Your Mitel office phone will save the handset or headset volume if set to level 1 through level 9. To protect your hearing you cannot set the highest level ...
Thu, 21 Sep, 2017 at 4:13 PM
Legitimate emails filtering into my SPAM folder
If emails from legitimate and verified senders are filtering into your SPAM folder you may "whitelist" the sender by adding the email address to y...
Thu, 21 Sep, 2017 at 4:34 PM