City FAQ

Mitel - Setup Custom Forwarding Status (to cell or another ext)
Follow below to setup forwarding to another phone such as a cell phone or another extension: 1. Log into the MiCollab Web Client
Fri, 10 Jul, 2020 at 12:02 PM
Dymo Labelwriter 450 Turbo Troubleshooting
1. Unplug both the power and USB from the back of the printer 2. Wait for the blue light to turn off, remove the labels from the feeder 3. Hit the front b...
Thu, 20 Feb, 2020 at 2:21 PM
Cannot access GIS website (SSL Error/Certificate Expired)
Accessing the GIS website ( requires a unique web browsers certificate. If you cannot access the GIS website - ...
Mon, 2 Mar, 2020 at 4:34 PM
FD - IPad not connecting to VPN/Reboot Device
Please reboot the FD IPad if it has trouble connecting to VPN. Instructions below. Option 1 Restart the iPad before attempting a reset. Push the &quo...
Mon, 30 Mar, 2020 at 4:33 PM
Bomgar: Multiple Screen - Remote computer view is small
Bomgar: Multiple Screen - Remote computer view is small This occurs when two different screen sizes are used - such as a laptop hooked up to a larger exter...
Mon, 6 Apr, 2020 at 10:21 AM
Bomgar/LogMeIn - Change Your Bomgar/City Network Password via Remote Access
Bomgar Instructions: 1. Click the CAD button (CTRL-ALT-DEL) at the top Bomgar toolbar, examples below: 2. Select "Change a password" ...
Wed, 17 Mar, 2021 at 11:17 AM
IMC - Cannot Print Roster or Report (Reports Error Number: 482)
In IMC - if you cannot print a roster or any type of report there is probably an issue with the default printer. Please set the correct Default Windows...
Thu, 23 Apr, 2020 at 11:03 AM
Bomgar - How to exit/disconnect
In Bomgar, you are required to "End Session" or disconnect before closing the Bomgar "Beyond Trust" console (Program). Instructions bel...
Thu, 30 Apr, 2020 at 9:29 AM
Bomgar - Application/Website
In general: The Bomgar desktop application performs faster than the Bomgar website. Please follow below for download/installation instructions, remote acces...
Wed, 13 May, 2020 at 9:46 AM
Bomgar - How To Log In
Bomgar Remote Access General Instructions (Web Client/Desktop Client): - Please note: For the best performance we recommend installing the desktop client -...
Thu, 14 May, 2020 at 7:27 AM