FAQ

Office Files on Network Shares Open With a Warning
City/DPW Employees - please follow below to add the FINANCE file server to your trusted sites list 1. In Excel, select FILE at the top then OPTIONS Sel...
Wed, 22 Jan, 2020 at 12:04 PM
Fix MICROSOFT SEARCH
Remove Bing from your searches In light of the recent Windows 10 Search issues where nothing is displayed in the bar or window, many have found a fix by di...
Wed, 5 Feb, 2020 at 2:53 PM
IMC - Dispatch PCs Receive Warning When Opening IMC
IMC - Dispatch PCs Receive Warning When Opening IMC - The following instructions removes the false positive warning when opening IMC Applications on DISPAT...
Tue, 11 Feb, 2020 at 11:28 AM
Mitel - Setup Custom Forwarding Status (to cell or another ext)
Follow below to setup forwarding to another phone such as a cell phone or another extension: 1. Log into the MiCollab Web Client https://micollab.no...
Fri, 10 Jul, 2020 at 12:02 PM
IMC - Reports not printing the narratives on the correct pages
This issue is a fluke in the 3rd party reporting software used by IMC. This issue cannot be corrected at the server. IMC users can correct the issue by:...
Thu, 13 Feb, 2020 at 9:47 AM
Dymo Labelwriter 450 Turbo Troubleshooting
1. Unplug both the power and USB from the back of the printer 2. Wait for the blue light to turn off, remove the labels from the feeder 3. Hit the front b...
Thu, 20 Feb, 2020 at 2:21 PM
Chromebook battery won't charge
Try this if your Dell Chromebook will not power on: 1) Make sure power adapter in connected to electrical outlet 2) Plug in Chromebook - you should see a b...
Mon, 2 Mar, 2020 at 8:20 AM
Cannot access GIS website (SSL Error/Certificate Expired)
Accessing the GIS website (https://gic-coordinator.gic.state.ma.us/) requires a unique web browsers certificate. If you cannot access the GIS website - ...
Mon, 2 Mar, 2020 at 4:34 PM
Youtube Error: Circle with Exclamation Mark
If you or a student is receiving a circle with and ! in the center, the video is being blocked due to YouTube's policy.  You can review all of YouT...
Fri, 6 Mar, 2020 at 8:48 AM
Computer says "no operating system"
There could be a number of reasons your desktop computer is giving you the message, "no operating system found" The most common solution is to...
Mon, 9 Mar, 2020 at 8:52 AM